7 Apps That Can Help You Improve Customer Experience in 2023

Paying attention to your customer experience directly impacts your bottom line. Companies that are “customer-centric” are 60% more profitable than those that aren’t. In this digital age, customers also expect more from those they do business with. In today’s world, people can order something on their phones and see it on their doorstep the next […]

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The Critical Importance of Virtualized Infrastructure Security (And 4 Ways to Enhance It)

A torn-down virtual infrastructure creates risks for any business. And it can have a significant impact on how quickly you can retrieve your data and resume operations following an attack. These days, many businesses use virtualized infrastructure for more straightforward data storage. It’s because this approach is superior to physical solutions due to enhanced flexibility, […]

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Why Having a Continuity Plan Is a Sign of Great Leadership (And How to Create a Foolproof Plan)

Your business faces all sorts of threats that can disrupt your operations. A comprehensive continuity plan can help address them.  Carrying on with business as usual is easy when nothing out of the ordinary is happening. But the fact is, crises can strike anytime. And when it happens, you need to be ready to pivot […]

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The 8 Key Mistakes That Can Cripple Your Business Continuity Plan

The only way to continue your operations in case of setbacks is to enforce a well-thought-out business continuity plan. However, you’ll need to avoid several mistakes when developing your strategy. Your operations may seem efficient and failproof, but the reality is that obstacles can happen at any time. Whether you’ve lost a major client or […]

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Creating an IT Compliance Policy – The 7 Things You Need to Consider

Conducting business operations in the digital world is prone to security risks. Mitigating them would be impossible if you don’t have an IT compliance policy. Setting up a robust IT compliance policy in your business is more important now than ever. And it’s because most organizations now depend on digitized services.  Online companies rely on […]

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The Five Steps for Creating a Business Continuity Plan

How will your business respond when faced with an unexpected situation? With a business continuity plan, you’ll know exactly what steps to take. Leading a small business is a challenging endeavor. According to a January 2021 article published by Entrepreneur, 20% of small businesses fail within their first year of operation. And a staggering 50% […]

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